Software Engineer – Product Support

Appfire is an enterprise collaboration software company that enables teams to plan and deliver their best work. Since launching in 2005 as one of the original Atlassian ecosystem partners, Appfire has built a portfolio of top-selling apps for more than 30,000 customers — including 55% of Fortune 500 companies. As a product-led company, Appfire identifies gaps in industries serving developers and client support teams and then builds solutions that drive productivity and efficiency. 

Appfire continues to grow exponentially, with teams spanning 20+ countries. We are financially strong, continuously meeting or exceeding revenue targets, and we invest heavily in strengthening the foundation of our organization. Being philanthropic is integral to operating our business, so we donate 1% of employee time, product, profit, and equity as part of our Pledge 1% commitment.

Come join our team!

What You Will Do

  • Write well-designed, well-structured, performant, maintainable custom code using Java, Groovy, Nunjucks, Javascript, HTML, etc.
  • Diagnose, configure, troubleshoot and solve software configuration issues associated with Appfire Apps in the Atlassian ecosystem consisting of Jira, Confluence, etc.  
  • Solve customer business configuration issues with innovative software solutions involving Appfire apps, Atlassian, and other vendor application libraries

What We Would Like To See

  • 2 – 5 years of total experience working as technical support and/or application software engineer.
  • Minimum 2+ software development and customer support/QA experience
  • Excellent Java or Groovy programming
  • Customer problem solving and support skills
  • Database and scripting skills.
  • Excellent oral and written communication skills.
  • Knowledge of Atlassian products and Appfire products is highly desirable. 
  • Groovy Certified Engineer (Preferred) va and/or Groovy programming experience (required)

We’ve Got You Covered

  • Every Appfire employee is eligible for company equity
  • Remote Work – flexibility to work from home or from our offices + remote working allowance up to INR 12,000 per annum (paid monthly)
  • Unlimited paid sick leave in the event of an employee’s own illness or injury
  • Generous vacation policy
  • Group Medical Insurance – Coverage of INR 5,00,000 per annum for a family including dependents parents with no additional cost
  • Crèche benefit
  • Appfire provides all equipment for your home office, including an Amazon Business account
  • Training and development – access to a comprehensive library of training videos

What We Offer

  • Every Appfire employee is eligible for company equity
  • Remote Work – flexibility to work from home or from our offices + remote working allowance up to INR 12,000 per annum (paid monthly)
  • Unlimited paid sick leave in the event of an employee’s own illness or injury
  • Generous vacation policy
  • Group Medical Insurance – Coverage of INR 5,00,000 per annum for a family including dependents parents with no additional cost
  • Crèche benefit
  • Appfire provides all equipment for your home office, including an Amazon Business account
  • Training and development – access to a comprehensive library of training videos

#LinkedInRemote

Application