Knowledge Management
Facilitate collaboration
Collaborate to refine and expand articles. An effective KMS facilitates contributions, reviews, and updates to keep knowledge current.
Champion self-service
Improve user satisfaction by enabling fast, independent issue resolution and keep your support team free to handle more complex inquiries.
Scale creation and maintenance
Streamline document creation using templates, workflows, and version control to minimize effort while creating high-quality documentation.
Get the right docs to the right people
Enhance clarity: segregate drafts from published content. Refine within drafts while users access only approved versions.
Uncover obstacles
Analyze support performance right from Confluence. Draw insights from user behavior and support inquiries to optimize content continuously.
Stay in your flow state
Manage documents within a single source — from Confluence or Slack — to produce and deliver timely, accurate, and relevant information.
Bridge knowledge gaps
Quickly deliver knowledge articles that fill in the gaps. Configure pages to guide data entry and apply workflows that publish automatically.
Advanced Tables for Confluence
Integrate, format, and display external data in Confluence to enhance its functionality as a centralized hub. With real-time visualization capabilities, presenting data in a visually appealing way becomes effortless.
Learn moreDocs+ for Slack
Manage your knowledge base from Slack with two-way integration. Locate content in Confluence from Slack, save Slack messages to Confluence pages, and subscribe to get content update alerts. Integrates with Comala Document Management (Data Center).
Learn moreHTML for Confluence
Embed custom HTML from external sites, page attachments, or from outside XML content, safely and securely — right within your Confluence pages.
Learn moreComala Document Management
Streamline collaboration across Confluence. Automate customized document approvals based on specific events or status changes, track document audit trails, and ensure data traceability.
Learn moreComala Publishing
Keep your draft and published Confluence documentation separate - continue collaborating without compromising the finalized content. Integrates with Comala Document Management
Learn moreDashboard Hub for Confluence
Gain business-critical insights on how your service desk is performing with a central reporting hub that pulls data from across your Atlassian apps.
Learn moreMultiExcerpt
Quickly reproduce and reuse content by consolidating multiple excerpts onto a single Confluence page. Easily share information from one location to multiple pages and spaces. Integrates with Comala Document Management (Data Center)
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