To scale with speed and deliver standout customer experiences, KAR Global needed more than agile practices — they needed visibility into how engineering teams worked, grew, and improved over time. With Flow, they modernized onboarding, aligned teams around real data, and empowered leaders to guide performance with confidence. The result? A culture of continuous improvement, stronger talent development, and an award-winning transformation fueled by engineering insight.

The challenge: Scaling excellence and agility

To support agility and scale, KAR Global needed to modernize how it onboarded engineers, aligned teams, and measured excellence. The goal? Deliver standout customer experiences by empowering teams with better insights. Specifically, they wanted to:

Modernize onboarding across teams
Build a culture of trust and high performance
Use data to align work with customer needs

The Solution: Seamless data collection

With Flow, KAR Global gained visibility into how engineering teams worked — and how to help them grow. Flow integrates easily with their tools, making it simple to collect and analyze the data that drives impact. The team used Flow to:

Spot engagement drops and reduces rework
Realign teams based on data, not gut feel
Gamify performance to drive team benchmarking
Support talent development and retention
Show leadership the value of engineering with clear, visual narratives

The results: From onboarding to award-winning transformation

Flow helped KAR Global transform insight into impact:

Modernized onboarding — smoother ramp-up for new team members
Increased visibility — better understanding of engineering workflows
Culture of excellence — teams empowered with actionable insights
Recognition — “Best in Tech” award for transformation through data

Customer testimonial

"Flow helped us identify opportunities to grow our teams and spot areas for improvement. It’s become a key part of how we build stronger, smarter engineering organizations."
Tim Adrian, senior vice president of product development, KAR Global

Want to build stronger teams, reduce friction, and lead with confidence? Flow helps you turn insight into action — and build a culture that scales.

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