Since 1953, Helmut Fischer GmbH, Institut für Elektronik und Messtechnik has been at the forefront of creating precision material testing and measurement products. Their focus is always on quality and meeting the customer’s needs, whether it’s a simple handheld device or a fully integrated production solution. By adhering to ISO 9001 standards and using Confluence along with Comala Document Management, Helmut Fischer ensures their Quality Management System (QMS) is top-notch and collaborative.
Helmut Fischer uses multiple Confluence spaces, including the dedicated Quality Management System space equipped with Comala Document Management. The quality management team has crafted three unique release workflows, each designed for specific review processes and automatically assigned to the right approvers. This flexibility is crucial for adapting to changes and ensuring thorough reviews.
Rainer Hammermüller, Technical Writer at Helmut Fischer, shares his experience:
“With this app, we can swiftly adapt to changing requirements and establish new or modified release workflows, all supported by Appfire’s outstanding assistance. The workflows are straightforward and intuitive for our end users.”
To take their QMS to the next level, the team plans to use Comala Document Management’s Read Confirmation and State Expiry features. The Read Confirmation feature promotes transparency by assigning team members to read pages once they are approved and published, ensuring key updates are communicated. The State Expiry feature improves document control by making sure pages expire in a previous state, requiring regular reviews to keep information current. These features are vital for maintaining ISO 9001 compliance and delivering on Helmut Fischer’s quality promise.
Building a quality management system in Confluence? Comala Document Management gives you the workflows, approvals, and publishing control you need to manage regulated content with clarity and consistency.
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