"When you add up the time savings for each employee the collective impact is huge."
Devin Parker, Content & Collaboration Strategy and Tools Manager, Cloudera

In the past, Cloudera’s 3,000+ employees were scattered across various communication platforms like Skype, WhatsApp, and Hipchat, leading to disjointed workflows and missed issues. Jira was still in use, but its constant email updates were overwhelming teams, making it clear that a more streamlined solution was needed.

The need for a unified platform

As Cloudera began migrating to Slack, they recognized the need for a tool that would help employees harness Slack’s full potential without adding to the noise. That’s when they turned to Integration+, a solution designed to balance collaboration and focus.

Enhancing Collaboration without Disruption

Constant collaboration is essential for Cloudera’s success, but it can also lead to interruptions that disrupt developers’ workflows. Integration+ provides the perfect balance by allowing developers and managers to create and manage Jira tickets directly within Slack. This integration eliminates the need to switch between tabs or copy Jira links into emails, enabling updates to be communicated in seconds.

Streamlining Notifications

Integration+ empowers Cloudera employees to manage their notifications at a granular level, reducing the flood of non-vital emails. Customizable notifications ensure that important updates are received promptly, while non-critical notifications can be bundled and delivered at set intervals, minimizing disruptions.

A Quieter, More Productive Inbox

Integration+ has significantly reduced the noise in Cloudera’s inboxes, a feat that email filters alone could never achieve. With Slack notifications replacing constant email alerts, most workers save between 1 to 1.5 hours each week—time that can now be spent on more valuable tasks.

Delivering Results and Saving Time

The results have been transformative. Developers can now update stakeholders on Jira issues without interrupting their workflow, and managers can track progress without causing distractions.

Key Results:

Potential savings of 150,000 hours annually
3,000 employees using the solution globally
Enterprise private server deployment

Integration+ has not only streamlined Cloudera’s communication but also brought about a more focused, efficient, and productive work environment, paving the way for continued innovation and success.

About Cloudera

Cloudera is the only true hybrid platform for data, analytics, and AI. With 100x more data under management than other cloud-only vendors, Cloudera empowers global enterprises to transform data of all types, on any public or private cloud, into valuable, trusted insights. Their open data lakehouse delivers scalable and secure data management with portable cloud-native analytics, helping to enable customers to bring GenAI models to their data while maintaining privacy and ensuring responsible, reliable AI deployments. The world’s largest brands in financial services, insurance, media, manufacturing, and government rely on Cloudera to use their data to solve what seems impossible—today and in the future.

Cloudera boosts collaboration and efficiency with Integration+ for Slack

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