Our goal in making these changes is to provide value-based pricing across our portfolio, directionally in alignment with Atlassian’s pricing, and to provide small teams with free access to our collaboration software. We’re continuing to invest extensively in enterprise readiness for Cloud, app security and compliance, new features and functionality, and enhanced product support. For more information on Appfire’s policies and procedures related to safety, security, transparency, and compliance, visit our Trust Center.
Existing customers have 60 days from the effective date to renew licenses at the previous price. Additionally, any quotes generated before the effective date will be honored for 30 days. Please contact your reseller or visit the Atlassian Marketplace to generate a new quote.
Yes, for eligible organizations working with Atlassian and Atlassian resellers on enterprise Cloud migrations, we will continue to participate in Atlassian’s Dual Licensing program and offer Extended Cloud Migration trials. We will evaluate other discounts on a case-by-case basis.
We recently evaluated the pricing for all our Atlassian apps. If an app you use is not listed above, then there are no price changes at this time.
If you’re using a Cloud app that we’ve recently changed to free for small teams, no action is required. Starting with your next billing cycle after June 28, 2024, you will no longer be charged for these apps.
We regularly evaluate our pricing and value to our customers relative to the market, and we try to make timely adjustments in alignment with any changes that our platform partners make to the marketplace app pricing structure. Any future pricing adjustments will be reflective of the value that our apps provide.
We’re here to help! Feel free to reach out our Customer Success team at solutions@appfire.com for questions you may have about our app pricing. Channel partners, please reach out to us directly via your channel manager or partners@appfire.com.