IT Service Management
Documentation lifecycle management
Automate processes to manage the lifecycle of critical documents like knowledge base articles, policies, and documentation required to meet compliance standards.
Optimize documentation management
Establish feature-rich, well-supported, and scalable Quality Management Systems for process improvement, compliance certainty, and better customer satisfaction.
Documentation from Slack
Integrate Slack and Confluence to update documentation on the fly to save important information from channels, messages, and threads without context switching.
One central dashboard
Create a shareable dashboard with data from Jira Service Management, Jira Software, Confluence, Bitbucket, Jira Work Management, Statuspage, Opsgenie, Insight, and top third-party apps.
Comala Document Management
Streamline collaboration, ensure compliance, and improve governance across Jira and Confluence. Trigger custom Confluence document approvals based on specific Jira events or status changes, keep track of document audit trails, and ensure data traceability.
Learn moreHelpDesk+
Integrate Jira Service Management and Slack with HelpDesk+ to give your employees an easy way to request IT and general support. The app’s AI-powered chatbot also empowers employees to self-serve while reducing service desk ticket volume.
Learn moreDashboard Hub
Gain business-critical insights on how your service desk is performing with a central reporting hub that pulls data from across your Atlassian tools (Jira Software, Jira Service Management, Statuspage, Opsgenie, Insight, Confluence, and Bitbucket).
Learn moreDocs+
Manage your knowledge base from Slack with advanced two-way integration. Locate content in your Wiki from Slack, save your messages to pages in your Wiki save important information, and subscribe to updates to get alerts when content is updated.
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