2021 app pricing

Our portfolio has expanded quite a bit over the last year, and one of our goals is to provide a more standardized, predictable approach to how we price our apps. Additionally, in line with Atlassian’s efforts to make Cloud migrations more cost-effective, we have meaningfully lowered Cloud prices at higher user tiers for most of our apps. While there are some outliers, here’s a quick overview of what you can expect to see:

  • Cloud — Most lower tier prices are unchanged or have a modest increase; most tiers above 1,000 users have a significant price reduction of 30-50% or more at the highest tiers.
  • Server — Most tiers have a modest increase, with some larger increases at the Unlimited tier to better reflect the value provided to our enterprise customers.
  • Data Center — Most tiers under 10,000 users have a modest price increase, with reductions in certain tiers to smooth out pricing; most higher tiers have a modest price increase.

In line with our new Cloud pricing approach, we will no longer formally participate in Atlassian’s Cloud Loyalty discount program. However, we will still consider discounts on a case-by-case basis for eligible customers working with Atlassian on enterprise Cloud migrations. We will still offer Dual License discounts.

As a reminder, existing customers have 60 days from the effective date to renew their products at the legacy prices. Additionally, any quotes generated before the effective date will be honored for 30 days. Thank you for your continued business.

New pricing will go into effect for the following apps on July 1st, 2021*:

*Agile Board Template Builder, BigGantt – Gantt Chart for Jira, BigPicture Enterprise, BigPicture – Project Management & PPM, BigTemplate – Export to PDF, Word, Excel, Dashboard Hub for Confluence – Reports & Charts, Dashboard Hub for Jira – Reports & Charts, Easy Forms for Confluence, Integrity Check for Jira, Jira Command Line Interface (CLI), JSU Automation Suite for Jira Workflows, and Power Admin have price changes that went into effect on different dates. The effective dates are indicated on the individual price pages hyperlinked above.

There are no price changes for the following apps at this time:
  • Advanced Jira Issue Insert Macro
  • Agile Cards – Print Issues from Jira
  • Agile Poker for Jira – planning & estimation
  • Agile Reports for Jira
  • Announcer for Bitbucket Server
  • Assets and Inventory Plugin for Jira
  • Bamboo Command Line Interface (CLI)
  • Bitbucket Command Line Interface (CLI)
  • Canned Responses Pro Templates for Jira
  • Charts & Graphs for Bitbucket
  • Chat for Jira Service Management
  • Comment Enhancer App
  • Crucible Review Hook for Bitbucket
  • Easy PDF Word Issue Templates
  • Electronic Signatures
  • Enhancer Plugin for Jira
  • Federation for Jira
  • Gaia Activity – Task Creation Automation
  • Gaia for Jira – Project Template Manager
  • Gaia Space Importer
  • Global SSO for Bamboo
  • Global SSO for Bitbucket
  • Global SSO for Confluence
  • Global SSO for Fisheye/Crucible
  • Global SSO Single SignOn for Jira (SAML)
  • Groovy Tasks for Bamboo
  • HTTP Feed Custom Fields
  • Impact for Jira – Traceability Analysis
  • Issue History Collector – See History
  • Javascript Hooks for Bitbucket Server
  • JJupin Agile
  • KIWI (Workflow Importer)
  • Language Switch for Confluence
  • LaTeX Math Lite
  • Multi-Space Knowledge Base Searcher
  • Pages for Bitbucket Server
  • Power Actions – Jira Custom Toolbar
  • Power Custom Fields for Jira
  • Power Dashboards, Reports & Gadgets
  • Power Database Fields – Add Tables Jira
  • Power Editor for Bitbucket
  • Power Scripts – Jira Workflow Automation
  • Power Utilities for Jira – Workflow toolbox for admins
  • Prometheus Exporter PRO for Bitbucket
  • Prometheus Exporter PRO for Confluence
  • Prometheus Exporter PRO for Jira
  • Pull Request Pro for Bitbucket Server
  • Rally to Jira Enterprise Migration Tool
  • ReStructuredText Viewer for Bitbucket
  • Rights DNA for Jira
  • Run CLI Actions in Bamboo
  • Run CLI Actions in Bitbucket
  • SAFe EPIC to Feature Translator for Jira
  • Salesforce Views
  • SIL Excel Reporting
  • Smart Queues for Jira Service Desk
  • Smarter Search for Bitbucket (Stash)
  • Snippets for Bitbucket Server
  • SQL for Bamboo
  • Surveys for Jira – Jira Customer Surveys
  • Technical Debt Tracker for Bamboo
  • Technical Debt Tracker- Bitbucket Server
  • Time to SLA
  • TFS4JIRA Azure DevOps integration
  • Two Factor Authentication for Bitbucket
  • User Group Picker PRO
  • Webhook to Jenkins for Bitbucket
  • Whiteboards: collaborative flows and diagrams in Confluence
  • Whiteboards for Jira: team collaboration
  • Yet Another Commit Checker
Why are you changing prices at this time?

We have three goals in making these changes: to standardize pricing across our portfolio, recognize the value that our apps provide, and adjust Cloud prices to make migrations more cost effective for enterprise customers. We hope these changes result in a more predictable approach to pricing going forward and an easier migration journey.

Can I still buy or renew my apps at the old prices?

Existing customers have 60 days from the effective date to renew licenses or subscriptions at the legacy prices. Additionally, any quotes generated before the effective date will be honored for 30 days. Please contact your reseller or visit the Atlassian Marketplace to generate a new quote.

Are you offering Cloud Loyalty or Dual License discounts?

One of our biggest goals in making these changes is to fully support our customers who choose to migrate to Cloud, and that’s why we’ve significantly reduced the price of many of our Cloud app tiers. While we are no longer formally participating in Atlassian’s Cloud Loyalty discount program, we believe our updated pricing will make the migration journey cost effective for organizations of all sizes. For eligible organizations working with Atlassian on enterprise Cloud migrations, we will continue to offer Dual License discounts and evaluate additional discounts on a case-by-case basis.

Will there be any additional price changes?

We regularly evaluate our pricing and value to our customers relative to the market. Any future pricing adjustments will be reflective of the value that our apps provide.

Who should I contact with questions?

We’re here to help! Simply reach out to our support team, and we’ll be happy to answer any questions you may have about our apps and our pricing.