Is Jira an ITSM tool?
System administration
Project and portfolio management
Ed Gaile
May 22, 2025
Ed Gaile
Ed Gaile is a Principal Solution Architect at Appfire, where he builds solutions that help channel partners deliver real value to their customers. An active contributor to the Atlassian ecosystem for more than a decade, Ed has also served as a Community Leader in Atlanta for the past 10 years.