Atlassian Team is always the premiere teamwork event of the year, bringing together industry leaders, innovators, and enthusiasts to ignite discussions that redefine the future of work. And Team ‘24 did not disappoint! We got exciting announcements and groundbreaking product releases, and a sneak peek into how collaboration is evolving.
At this year's event, Atlassian unveiled a diverse range of innovations poised to redefine collaboration, from AI-driven productivity boosts to seamless integrations and enhanced security measures.
If you weren’t able to attend, no worries: We’re about to unpack the highlights from Team '24, showcasing how these developments will reshape the way your teams collaborate, innovate, and succeed. Let's get right to it!
Atlassian is all in on AI
Atlassian specializes in bringing teams together through tech. A global leader in transformative technology, the company serves more than 300,000 customers across 200 countries, with 75% of enterprise customers embracing cloud solutions. All this to say, people are watching to see how Atlassian harnesses artificial intelligence.
And Atlassian is doubling down on its commitment to AI integration across all products, marking a significant milestone in the evolution of collaborative technology. The number of users using AI in Atlassian products has tripled since its initial launch, underscoring the growing demand for AI-driven solutions in modern workplace environments.
Introducing Atlassian Rovo
As a testament to this commitment, Atlassian introduced its latest innovation: Atlassian Rovo. Rovo represents the next phase of human-AI collaboration, harnessing generative AI to address the fundamental challenge of knowledge discovery within enterprise teams. With Rovo, teams get:
Unified search: Find information across tools and platforms directly within Atlassian products, eliminating the need to switch between multiple interfaces.
Contextual insights: Gain actionable insights through AI-driven chat interactions, enabling you and your teams to make informed decisions based on relevant data.
Collaborative agents: Partner with AI agents to streamline workflows and tasks, leveraging domain knowledge and skills to enhance team productivity.
Exciting AI features
Beyond Rovo, Atlassian unveils a range of AI features designed to enhance productivity and efficiency:
AI features for Jira are on the way, promising to revolutionize the productivity of developer and software teams.
Virtual Agent and AIOps are coming to Jira Service Management, extending to Microsoft Teams for IT teams, providing advanced support capabilities.
AI-powered chart insights in Atlassian Analytics (Beta) offer actionable recommendations for improving team workflows, promoting efficiency.
These announcements highlight Atlassian's ongoing efforts to drive innovation and empower teams with AI-driven solutions. With Atlassian Intelligence, the company continues to pioneer advancements in AI integration within its suite of products, reaffirming its position as a leader in collaborative technology (Stay tuned for exciting AI functionality from Appfire, as we're hard at work on our own releases!)
Appfire made some exciting product announcements at Team’24, too, unveiling apps that will help you streamline your service desk operations, boost customer satisfaction, and cut costs. Check out HelpDesk+, which seamlessly integrates Microsoft Teams and Jira Service Management, empowering support teams to work more efficiently, improve the user experience, and track information seamlessly.
Atlassian's new System of Work
At the event, Atlassian unveiled a revolutionary system of work, reimagining how teams collaborate. With a focus on alignment, planning, and knowledge sharing, this approach promises to elevate organizational efficiency to new heights.
Teamwork foundations = Jira + Confluence + Loom
Atlassian envisions a shared foundation for all teams, fueled by the synergy between Jira, Confluence, and Loom. This unified framework empowers teams to delve deep into their specialties while remaining interconnected with broader organizational goals.
Project management with Jira
Jira Work Management (JWM) and Jira Software have merged into a single, comprehensive “Jira” platform, catering to the diverse needs of all teams. This integration introduces features including:
Goals integration: Integrate company objectives from Atlas Goals into Jira workflows for enhanced alignment.
In-line editing and configuration: Customize terminology, such as task types, directly within Jira for greater flexibility and alignment.
New list view: Experience a new spreadsheet-style interface for efficient task management and organization.
AI-driven enhancements: Automate project breakdowns and receive recommendations based on work progress.
Premium plan benefits: Unlock access to Plans, including cross-project progress tracking and advanced analytics, exclusively available for Jira Premium users.
Goals platform
Atlas, now part of the Atlassian platform, is available to all users free of charge. The Goals platform, accessible through the Early Access Program, empowers every team member to align their work with organizational objectives.
Introducing the next era of Jira
Jira adapts to meet the evolving needs of modern organizations. With a renewed focus on shared goals, progress tracking, and contextual collaboration, Jira emerges as a powerful tool for diverse teams. Enhanced with AI capabilities, including task breakdown and natural language automation rules, Jira is poised to revolutionize project management.
Especially when paired with Confluence.
Knowledge Management & sharing with Confluence
Confluence plays a pivotal role in sharing knowledge across silos. Notable features include:
Confluence Whiteboards: Facilitate team brainstorming with built-in voting capabilities and seamless integration with Jira. Automatically create issues in Jira, link them, and assign them to the right person directly from your whiteboard sessions. Transform your whiteboards into Confluence pages for easy documentation and sharing.
AI-enhanced capabilities: Soon to be introduced, AI-powered features will enhance brainstorming sessions by categorizing team ideas and content, generating summaries, and action items for collaborative work.
Smart links in Confluence content tree: Integrating content from third-party apps directly into the Confluence navigation tree for streamlined access and reduced context-switching.
Confluence company hub: Offering a customizable intranet solution for organization-wide or team-specific use, currently available in an Early Access Program (EAP) or beta phase.
(Also, don't miss out on Dashboard Hub for Confluence! Now featuring a Confluence Custom Charts gadget that surfaces diverse insights from Confluence Pages, along with a Comala Document Management integration, enhancing your knowledge management capabilities.)
While we’re talking about knowledge management, Appfire made our own announcement at Team '24: the launch of a brand new Knowledge Management solution that will help you with industry regulations, simplify data sharing and analysis, streamline processes, and more.
(Not sure you need a knowledge management system yet? Here’s how you know it’s time to make the leap.)
Back to Atlassian news, video’s taking center stage.
Asynchronous work with Loom
Loom — video communication software acquired by Atlassian six months ago — facilitates asynchronous collaboration, reducing the need for excessive meetings. Key features include:
Transcript generation: Loom AI automatically generates transcripts, descriptions, titles, and tables of contents, enhancing content accessibility.
Personalization: Loom allows for personalization, like incorporating first names for sales prospecting.
As organizations embrace new possibilities with Jira, Confluence, and Loom, Atlassian's commitment to innovation extends beyond project management to cloud transformation and heightened security.
(Loving all these Atlassian announcements? Here's some news that many have been waiting for: Atlassian University training is now free for everyone, empowering individuals and teams with the knowledge they need to do their best work.)
Cloud transformation and security measures
Atlassian is spearheading a cloud transformation journey, catering to the evolving needs of modern workplaces. Driving cloud adoption remains one of the company’s top priorities.
Introducing Atlassian Guard (formerly Atlassian Access)
Comprehensive security: Atlassian Guard ensures the integrity and confidentiality of data in an increasingly cloud-based environment.
Scalable options: Available in both Standard and Premium plans, Atlassian Guard provides flexible deployment options suitable for organizations of all sizes.
Advanced threat detection: With advanced threat detection capabilities, Atlassian Guard safeguards against evolving cyber threats.
Customizable policies: Tailor security policies to meet specific organizational needs and compliance requirements.
Continuous updates: Continuous monitoring and updates ensure that security remains resilient against emerging threats.
Enhanced automation and analytics
Streamlined automation: Atlassian automation receives a boost with features like the Natural Language Rule Builder, enabling teams to streamline their processes.
Unified collaboration with Atlassian Home
Central hub: Atlassian Home serves as a central hub for navigating through Atlassian's suite of tools, providing a personalized workspace for users.
This is just the beginning. Atlassian's cloud transformation journey encompasses over 30 AI-powered features and enhancements, focusing on keeping developers in their flow state and empowering IT teams to deliver top-notch service. With a strong emphasis on scalability, performance, and compliance, Atlassian is paving the way for a secure and efficient cloud-based future.
Security is top of mind for everyone, including us. This year, Appfire completed our Soc 2 Type II certification. Discover our other certifications and find out more about our commitment to security and compliance at the Appfire Trust Center.
And that’s a wrap!
There you have it! Atlassian Team '24 unveiled an array of game-changing innovations that promise to revolutionize teamwork. From AI-driven productivity boosts to enhanced security with Atlassian Guard, the future looks brighter than ever.
But that's not all — the Atlassian marketplace is undergoing a transformative redesign, as part of the larger 'Project Aether' initiative, exemplifying the company’s commitment to user experience and innovation. Check out the beginnings of the marketplace revamp and stay tuned as more updates unfold!