IT Service Management

Solution use case 01

Asset management

Get deeper visibility into your business assets to mitigate risks and maximize ROI.

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Main benefits

Streamline your requests, incidents, and changes with better visibility into the spending and utilization of your assets and configuration items (CIs).

Track an unlimited number of physical & digital assets

Keep tabs on assets like computers, servers, software, and digital application programs with unlimited asset tracking.
Asset management

Digitize manual & paper processes

Stop errors and boost efficiency with an import/export feature to turn spreadsheets and legacy tools into dynamic, reusable assets.
Asset management

Identify service problems & reduce risks

Link relevant and related components to Jira Service Management and Jira Software issues plus other components to mitigate potential risks.
Asset management

More benefits

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JSM and Software compatible

This solution brings asset management to Jira Service Management and Jira Software and supports Cloud and Data Center hosting types.

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Built-in global asset attributes

Start tracking assets immediately with built-in attributes such as owner, serial number, location, cost, and other common use cases.

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Scheduled alerts

Keep “to-do’s” on autopilot with email notifications about your assets, such as approaching software subscription renewal deadlines.

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Stress-free asset tracking

Easily track assets using printable labels and QR codes to save time and unnecessary headaches.

Supporting apps 02

Apps that enhance asset visibility & management


Assets and Inventory Plugin for Jira

Track the distribution, management, and servicing of physical assets (i.e., laptops, computers, and servers) and digital assets (i.e., software, application programs, and contracts) in both Jira Service Management and Software.

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Time to SLA

Keep track of your service level agreements (SLAs) across teams in Jira Service Management and Jira Software with Time to SLA, the #1 SLA app in Jira helping you to fulfill more service requests on time.

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It is a perfect alternative for Insight.

Muhammet A.

Very good integration with Service Desk where you can bring Assets/Objects from business level to customer level with JQL filtering for the Assets based on reporter or current user.


Stable, clear, configurable, and the learning curve is not so steep.

Martijn B.

It was an easy and quick setup. It works very fast for our ~25K assets. We managed to automate integration with the app's API.

Mark R.

Resources & news 03


Access helpful content, from guides to webinars, podcasts, and more.

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Let all great work flow