IT Service Management
Solution use case 01
Get deeper visibility into your business assets to mitigate risks and maximize ROI.
Teams who trust us
Streamline your requests, incidents, and changes with better visibility into the spending and utilization of your assets and configuration items (CIs).
Track an unlimited number of physical & digital assetsKeep tabs on assets like computers, servers, software, and digital application programs with unlimited asset tracking.
Digitize manual & paper processesStop errors and boost efficiency with an import/export feature to turn spreadsheets and legacy tools into dynamic, reusable assets.
Identify service problems & reduce risksLink relevant and related components to Jira Service Management and Jira Software issues plus other components to mitigate potential risks.
JSM and Software compatible
This solution brings asset management to Jira Service Management and Jira Software and supports Cloud and Data Center hosting types.
Built-in global asset attributes
Start tracking assets immediately with built-in attributes such as owner, serial number, location, cost, and other common use cases.
Keep “to-do’s” on autopilot with email notifications about your assets, such as approaching software subscription renewal deadlines.
Stress-free asset tracking
Easily track assets using printable labels and QR codes to save time and unnecessary headaches.
Supporting apps 02
Apps that enhance asset visibility & management
Assets and Inventory Plugin for Jira
Track the distribution, management, and servicing of physical assets (i.e., laptops, computers, and servers) and digital assets (i.e., software, application programs, and contracts) in both Jira Service Management and Software.Learn more
Time to SLA
Keep track of your service level agreements (SLAs) across teams in Jira Service Management and Jira Software with Time to SLA, the #1 SLA app in Jira helping you to fulfill more service requests on time.Learn more